Seminar Coordinator
James A. Rice, Ph.D., FACHE
Vice Chairman, The Governance
Institute, San Diego
Principal, LarsonAllen, Minneapolis

Alumni, faculty, staff and graduate students from the School of Public Health, Academic Health Center and the Carlson School of Management are invited to participate, as well as executives from Upper Midwest healthcare enterprises and community health organizations in the public and private sectors.

This seminar series is supported by the MHA Program's Howard Johnson Endowment, and the MHA Alumni Association/ Foundation. To learn how you can become involved, please contact either:

Dave PeKarna, Executive Director
Alumni Association/Foundation
Program in Healthcare Administration
(612) 625-1321, pekar001@umn.edu

Sandra Potthoff, Ph.D., Program Director
Program in Healthcare Administration
(612) 624-9019, potth001@umn.edu

UNIVERSITY
OF MINNESOTA
School of
Public Health
Master of Healthcare
Administration
Division of Health Services Research & Policy

oin us for three afternoons to explore how insights from dramatically different sectors of society can enhance the concepts and competencies we need within the public and private spheres of our nation’s health system.

Modern consumers demand excellence in all sectors of our society. They expect error free and ever improving levels of performance, with outcome measures that are ever more transparent and accountable. These pressures strain health leaders’ comfort zones and require developing new competencies and cultures to recognize and reward peak performance.

We can learn from high performance leadership in multiple industries; but only if we keep open minds and stay centered on the needs of patients and consumers. New concepts, new tools and new mindsets from these varied industries can inform innovative approaches to leadership in healthcare. Industry trends and best practices will be discussed from:
Aviation—The challenges of leading teams and making decisions under pressure in cockpits and air traffic control;
Nuclear Power Plants—Leadership in zero-tolerance environments;
Professional Musicians—Techniques for developing talent & teamwork, and managing strong personalities;
Global Health Leadership—Enhancing health system performance internationally.

All sessions are at the Radisson Metrodome Hotel, 615 Washington Avenue SE, Minneapolis, Minnesota

REGISTRATION IS LIMITED TO 120 PARTICIPANTS
FREE PARKING FOR ADVANCE REGISTRANTS